If I consider creative problem solving Iwould usually think about tree hugging, and weird techniques to be at one with the universe. It doesn’t seem to fit well with my idea of IT problems which need engineering solutions. I have, however, found that the use of such techniques will often lead to a better overall solution than simply digging into the technical detail. Continue reading ‘Creative problem solving for IT’ »
Posts tagged ‘cost’
What is the relationship between the performance of a system and its cost of ownership? This isn’t the start of a bad joke, but a question that I have needed to consider in detail recently. The question is more involved than it may seem initially, because of the factors that are implicit in the necessary analysis: Continue reading ‘Performance and cost of ownership’ »
I have been aware for a while that the IT infrastructure library (ITIL) contains a section on Capacity Management. There is, however, relatively little information that is publicly available about ITIL and the way that it is fitted together. (A summary of ITIL is available here.) As a member of the BCS I found a summary of the foundations of ITIL on the 24×7 books site that membership provides access to. Possibly more interesting, however, is the following article that provides some description of the ITIL Capacity Management, along with a simple example of an ITIL Capacity Plan: ITIL Capacity Management Deep Dive Continue reading ‘ITIL and Capacity Management’ »
